Payments: Frequently Asked Questions

There are a number of ways IAA can accept funds to settle your account and it is easier than ever!


You can now pay for your purchases online with IAA’s new 'Payit™' service. Simple as 1-2-3!

  1. Go to ‘My Vehicles To Be Paid’ section under your Dashboard.
  2. You will then be able to select the vehicle(s) that are outstanding on your account and which you would like to pay for before reaching ‘Checkout’.
  3. Once at ‘Checkout’ you select the ‘PayIt’ option, follow the next steps through to your online banking provider and complete the transaction.

If the payment is successful you will get a receipt outlining the details, including the bill of sale which is located in the vehicle history section listed under My Auction Centre.

Learn more about Payit™ and full FAQ’s.

Other Payment Methods

In all cases the bank details shown below should be used and your buyer number must be included with the payment to ease identification of your funds when we review our bank account.


UK Bank Transfer -

IAA Vehicle Services bank details are:

Bank: National Westminster

Address: Canvey Island Branch

64 High Street, Canvey Island, Essex SS8 7SG

Account Name: IAA Vehicle Services CI Ltd No 1 a/c

Sort Code: 60-04-46

Account No: 16692160

Swift Code: NWBKGB2L

IBAN No: GB12NWBK60044616692160

Foreign Bank Transfer - The transfer should be made in £ Sterling (GBP). In addition you will need to include an extra payment to cover any bank charges suffered by IAA which at the moment are typically £7 GBP.

At a NatWest Bank Branch - This is not a preferred payment method as funds paid in cannot be allocated until at least the next working day. There is sometimes difficulty identifying whether the payment is either cash or cheque and therefore additional delays may also occur. Please do not pay using a quick deposit envelope.

Cash - We no longer accept payment by cash.

Cheque - This is not a preferred method of payment as we will not be able to release vehicles paid by cheque for 10 working days from receipt of a cheque. This is to ensure that the payment is cleared in full before vehicles are removed from our sites. Cheques should be payable to "IAA Vehicle Services Ltd".

Bankers Drafts - Again this is not a preferred payment method as IAA does not recognize this as guaranteed funds. We treat bankers' drafts in the same way as cheques (see above).

Paying at Site – Currently you are unable to payment at any IAA sites, this will be closely reviewed in line with current guidelines from the UK Government.

Please note: Vehicles will only be released once confirmed funds are identified, cleared and allocated to a buyers account.

When paying IAA you must provide a copy of your bank receipt and also complete and send a Payment Notification Form which can be found by clicking here. Failing to send the correct paperwork will result in a delay in allocating your funds and therefore a delay in releasing your vehicles.